Visitors’ Comments
Feedback forms
We believe that the people best able to critique and coment on the service we provide are our clients. As a result we always request feedback from out clients.
We have designed a simple Feedback Form which we ask our clients to complete at the end of the Pamper Day. In Calender 2007 our average score on every one of the questions we ask is ten out of ten. (Visitors are very welcome to look at the original Feedback Forms which show a consistently high standard of approval since the start of the Health Spa in 2003.)
Average Scores in 2007
Comments from visitors (often by letter or email after they returned home)
Below is just a tiny selection of the many, many, many positive comments we have received from people who have visited Downe Health Spa. (All of the comments are available for inspection at Downe.):
It was wonderful. I think it was just what I needed. I am so chilled today it’s unbelievable! I thought the facilities were super and the treatments just heavenly. Chrissie Sawl. North Devon Gazette.
I just wanted to write and say thank you. I had a fantastic day. The therapies were great and I even enjoyed my time in the Gym! (And that’s unusual for me!) Suzanne Cleave. Cornish and Devon Post.
Everything was excellent. In particular your therapist, she gave me by far the best massage I have ever had. Louise Vennells. Western Morning News.
I had a fantastic time…. The therapist was amazing. I loved the Sauna and Jacuzzi. Elen Grindley. Torquay Herald and Express.
Thank you so very much for my stay at Downe. I had a lovely time and the treatments were really luxurious. The scenery is stunning. I think that you have something really special at your place. It’s intimate and I felt really looked after and left alone all at the same time. The food was delicious. I wish I had come for the week. Kate Bailey. Daily Express.
It was perfect. Imogen. May 2008
The day was faultless. Steve. May 2008.
Brill Day. 20 out of 10. Louise. April 2008
Sorry, I can’t think of anything that could improve the day. We’ve had a lovely day. Sara. April 2008
I thought my therapist was excellent and the treatment was the most relaxing thing I have ever experienced. Catherine. April. 2008
The experience was bliss. Adam. March 2008
I must say again - the food was excellent. Overall had a wonderful day. Jackie. March 2008
I can’t think of anything to improve the day. Everything was excellent. We will come again. Brenda. March 2008
Great day. Fantastic staff. Great Facility, food etc. Fabrice. February 2008
Thank you for a wonderful, relaxing day. The time went so quickly. I feel totally relaxed and very sleeeeezzzzzz! Chris. February 2008
Everything was great. Thank you. Cheryl. February 2008
Excellent. High standard and friendly, professional staff. Isobel. February 2008
The best way to spend a 70th Birthday! Many thanks indeed. Elizabeth. February 2008
I love these days. D. L. January 2008
The best way to spend a I wish a working day went as quickly as this perfect Pamper Day. Just what I needed. Sarah. January 2008
Just keep things as they are! Friendly and quiet. And honest! Richard. December 2007
An absolutely lovely, relaxing day - thank you. Liz. November 2007.
I could not improve a thing. Excellent. Zena. November 2007
The beauty of Downe is the unhurried and personal atmosphere. Travelling here alone I wondered if I would feel comfortable. I most certainly did. I felt peaceful without feeling isolated. Cared for without being intruded upon. My one regret is that I cannot stay longer. Georgina. November 2007
The facial was superb. I didn’t realise how much it involved. Lovely. Mia. October 2007
Your attention to detail is fantastic. We will see you again. Sarah. October 2007
The massage from head to toe can only be described in one word - DIVINE. Lyn. October 2007
An excellent day. Both therapists were fantastic, explaining everything and very caring. Lunch & tea - quite delicious. Jan. October 2007
Nothing could improve this delicious experience for me. Christine. September 2007
It was an amazing day, I wouldn’t have changed anything. Louise. August 2007
A day of utter beauty. Thank you. Carol. August 2007
I would like to thank you all for an excellent Pamper Day on Saturday for my sister’s Hen Party. Everyone had a great day and totally enjoyed themselves. The food was excellent! Especailly the cream teas. The whole day was great. It was nice thinking it was ours for the whole day and your staff made us feel very welcome and at ease. I am trying to find an excuse to come again. Helen. August 2007
I needed an extra four hours in the day! And you should use much larger dessert bowls!! Delighted. Jane. August 2007
What I do appreciate is the peace and quiet so that you really feel pampered and special. (A couple of Chippendales could improve the view but on the other hand the garden & gardener are both superb and what can beat the sea and Lundy?) Linda. August 2007
The experience was so wonderful it’s hard to think how it could be improved. Maybe not to have to move from the therapy couch for about an hour after the therapy! Jo. August 2007
We’ve all had a really lovely day and been made to feel really special. Sally. July 2007
A perfect day. I can’t wait to return. Jane. June 2007.
The day was excellent overall. Thank you for a great day and for making me feel so welcome and so special. Jenean. June 2007
I cannot ask for more - what an amazing day. Perfect. I will remember it for a long time. Karen. June 2007
I cannot think of anything which would improve the day. I had a really relaxing time and would recommend Downe to everyone - and I will. Dianne. May 2007
My day at Downe was fantastic. I could not fault anything and I will definitely return. Denise. May 2007
The whole day was most enjoyable and I’ll certainly recommend Downe to my friends. Sandy. May 2007
A fantastic day. Thank you. I will definitely be back. Amy. May 2007
The only thing I would do to improve the day is to make it last longer. It was absolutely gorgeous. I will definitely be back. Louise. May 2007
A really wonderful day. So relaxing and friendly. Thank you for everything. Jenny. April 2007
Everything was wonderful. Thank you very much for a lovely day. Laura. April 2007
No improvements needed. A most excellent service! Jacqui. April 2007
A wonderful relaxing day without feeling pressured or watched over. Samantha. April 2007
How can you improve on perfection. Absolutely fantastic all round. Julie. April 2007
We have had such a wonderful day. I do not think you could improve it. Thank you for the helpful staff, for the excellent food & care and for the FAB treatment!! Melanie. April 2007
I do not think you can improve on perfection. The massage was one of the best I have had and the choice of music in the therapy room was a refreshing change. Many thanks. Sharon. April 2007
Everything was excellent, in particular my therapist gave me by far the best massage that I have ever had. Louise. March 2007
Everything was really nice and my treatment was second to none. I look forward to coming again. Liz. March 2007
Thank you very much for the pregnancy massage. I felt so relaxed after and had the best night’s sleep for a long time. Jayne. February 2007
Thank you very much for my wonderful Pamper Day last week. I could have stayed much longer. Please thank the therapist for her attention which was so pleasurable. Zelda. Feburary 2007
Julia and I would like to thank you for our fantastic Christmas Break at Downe Cottages. The Cottage was like a second home which made it very hard for Julia to leave. Aneal and Julia. (January 2007)
A week ago today I was enjoying my belated Christmas Present - a Pamper Day at Downe. It was wonderful. After the high pressure of the previous six months in Iraq I couldn’t have wished for a better festive present. Everything about the day (and the extras I treated myself to the following day) was so ejoyable. The slow unrushed start to proceedings - a warm greeting, a cup of tea and time to retreat into my own bubble. …..the good fortune in having one of your therapists as my therapist was such a treat. Her manner was so very professional, discreet, caring and receptive to my needs. Please pass on my sincere thanks to her for all her quiet attention. It really is such a pleasure to visit a place where everything has been thought of and “corners have not been cut”. My lunch was greatly enjoyed - I could have sat reading in the conservatory for hours! We both enjoyed our shared cream tea which was the end of a lovely day. Thank you again, we hope to be back. Jane (January 2007)
Just a note to say how much I enjoyed my Day yesterday and how great the facilities were. I felt really re-freshed and up lifted. The therapists were excellent and the whole atmosphere was so relaxing. The day went too quickly! Valerie (December 2006)
The food was fantastic. Clare (December 2006)
I don’t think there was anything you could do to improve the day. I had a wonderfully relaxing day. Naomi (December 2006)
Thank you for a wonderful day. Truly relaxing and lovely staff. Zoe (December 2006)
I can’t think of anything to improve the day. It’s perfect as it is. Thank you for another wonderful Pamper Day. See you again - soon! Vivienne (December 2006)
The facilities are excellent overall and the staff fantastic. Lesley (December 2006)
I will be back - a fabulous day! Mellanie (December 2006)
It was superb - I can’t think of anything to improve the Day. Carole (November 2006)
Lock me in!!!! Jennifer (November 2006)
I will be back - a fabulous day! Mellanie (November 2006)
Excellent all round. Thank you for another wonderful day. Jacqueline (November 2006)
The facilities are excellent and the staff fantastic. Lesley (November 2006)
I can’t think of anything to improve - it’s perfect as it is. Vivienne (November 2006)
I read an article about you (in the North Devon Gazette I think) and they called you “a jewel in North Devon’s crown”. They were right. You are a jewel. Pat (October 2006)
Don’t change anything. It was fantastic. Sally (Ocotober 2006)
Everything was excellent. I thoroughly enjoyed my time at Downe. Rita (October 2006)
You can’t improve. Brilliant. Karen (October 2006)
You cannot improve on perfection. Jacqui (October 2006)
Do it all over again please! Jeannette (September 2006)
Please stop the clock! Maureen (September 2006)
No comment as everything was excellent. Sarah (September 2006)
Nothing could have been improved. A lovely day - even the weather was great! Hannah (September 2006)
I had a fantastic day - so relaxing - perfect setting - fabulous home cooked food and professional people. Couldn’t rate it higher. I’ll be back soon. Sheryl (Aug 2006)
(This quote was given directly to the North Devon Gazette by one of our visitors after she had enjoyed her Hen Party at Downe.) We were made to feel so welcome. They really put themselves out to make us feel at home. The food was fabulous. The therapists were outstanding - we could not fault them. I am really glad we went to Downe and I highly recommend them to anyone wanting to book a Pamper Day. Victoria (Aug 2006)
Just to say what a fantastic day we all had at your wonderful spa. You hosted for us a truly special day and attended to our every need so generously. We could not have expected more. Our only regret is that the day had to end and we all wished that we could have extended it to a weekend. We came away truly relaxed as you said we would. I would like to thank you and all the therapists for making this a most memorable day. Mary (July 2006)
Thank you very much for the wonderful pedicure that I received at your beautiful spa last Tuesday. It was an experience that I hope to repeat. I said I would recommend you to others and it looks as though I will be returning to you in September with my daughter’s hen party for a Pamper Day! I look forward to visiting you again. Sara (July 2006)
I just wanted to say a huge thank you to you and your team, we all had a fantastic day and I know that Jo will have some great memories of her Celebration Day. We were all really impressed at the beautiful way you presented the day right the way through from the lovely setting, the food, and the treatments, the staff were all wonderful and we are all recommending you to anyone who will listen. I’m sure that we will all come back. Many thanks again for a perfect day.
Vikki
Every part of the day was lovely. So much thought and care have gone into your Spa. Marvellous! Kathy
The Pamper Day is a wonderful combination of therapies and indulgences. Quite perfect. Melony
The Pamper Day was an excellent day. I could not improve upon it. Vanessa
Perfect in every way. We will come again. Nikki
It was perfect - definitely coming back. Karen
It is extraordinary to find a spa of this quality in the middle of Devon. What a location! What therapies! Sam
The Pamper Day was very relaxing and the treatments were superb.
Steve & Lizzie
The Pamper Day was fantastic - I can definitely recommend the Reflexology.
Suzy & Gareth
The spa/gym facility is first rate!
Kate & Sean
What has really made our short stay is the spa plus treatments… absolutely bliss, worth every penny. Our therapist was totally professional and took her time.
Sarah & Mike
Great facilities at the Spa - thanks to the therapist for a wonderful Aromatherapy Massage and Facial.
Liz & Mo
I have enjoyed a marvellous Aromatherapy Massage from the therapist. She is a very gifted practitioner and her treatments are of the highest standard… a sheer delight!
Ingrid & Nick
I had a fantastic Facial - I’d definitely recommend it for any stressed-out mum - absolute bliss!
Sean & Kate
Excellent therapist with her wonderful Reflexology Massage and Facial - highly recommended.
David & Joyce
Thank you to our therapist for our very relaxing Massages and Facial - she certainly is very good and added to our relaxing stay!
David & Olga
… our final recommendation is to have a treatment here from one of your therapists, who give a fantastic Reflexology Massage.
Lese, Ian & Rose
The Aromatherapy Massage was wonderfully pampering.
Janice & Mel
I would wholeheartedly recommend the Aromatherapy Facial.
Jane
A most relaxing Head & Shoulder Massage - highly recommended!
Erin & Mary
The spa is superb and the treatments really gave our break away an added bonus.
Pete & Claire
The massage and spa were wonderful. We had a great time!
The Milligans
We have enjoyed escaping to the spa for an hour in the evening - you must be congratulated on this first-class facility!
Paul & Kay
